Legal Notice – Alpha Logo

1. Introduction

Welcome to Alpha Logo. This legal notice governs your use of our website and services. By accessing our platform, you agree to comply with the terms outlined below. If you do not agree, please refrain from using our services.

2. Company Information

Alpha Logo is a Hong Kong-based company operating under Chinese law. Our mission is to provide high-quality, AI-free logo design and branding services to businesses worldwide.

For any inquiries, you can contact us at:
📧 Email: support@alpha-logo.com

3. Data Protection & Privacy

Alpha Logo is committed to protecting your privacy. This notice explains how we collect, use, and safeguard your personal information.

3.1 Information We Collect

We may collect the following types of information:

  • Personal details (name, email, phone number) when you register, make a purchase, or contact us.
  • Payment information for order processing.
  • Communication records (emails, chat support) for customer service improvement.
  • Browsing data (IP address, device type, cookies) to enhance your user experience.

3.2 How We Use Your Information

We use collected data to:

  • Provide and improve our design services.
  • Process transactions securely.
  • Respond to inquiries and provide support.
  • Analyze website performance and optimize the user experience.
  • Comply with legal and regulatory requirements.

4. Cookies & Tracking Technologies

Alpha Logo uses cookies and similar tracking technologies to improve website functionality and user experience. You may disable cookies in your browser settings, but this may affect certain features of our site.

5. Intellectual Property Rights

All logos and designs created by Alpha Logo become the property of the client upon full payment. However, Alpha Logo reserves the right to showcase design work in its portfolio unless explicitly requested otherwise.

6. Limitation of Liability

Alpha Logo strives to deliver high-quality designs, but we are not responsible for:

  • Any trademark disputes related to the logos we create. Clients should conduct trademark research before commercial use.
  • Any financial loss resulting from the use of our designs.
  • Any technical issues beyond our control (e.g., third-party hosting failures).

7. Compliance with Chinese & International Laws

As a Hong Kong-registered company, Alpha Logo operates under Chinese law while complying with international data protection regulations where applicable, including the General Data Protection Regulation (GDPR) for EU customers.

8. Updates to this Legal Notice

Alpha Logo reserves the right to modify this legal notice at any time. Changes will be posted on our website, and continued use of our services constitutes acceptance of the updated terms.

9. Contact Us

For any legal inquiries or concerns, please contact us at:
📧 support@alpha-logo.com

 

Privacy Policy

Alpha Logo ("Alpha Logo," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Alpha Logo. This Privacy Policy applies to our website, www.alpha-logo.com, and its associated subdomains (collectively, our "Service"). By accessing or using our Service, you acknowledge that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Alpha Logo – A Hong Kong Company Under Chinese Law

Alpha Logo is a company registered and operating under the laws of Hong Kong, China. As such, our data collection, processing, and storage practices comply with applicable Chinese and Hong Kong regulations. By using our services, you acknowledge that your data may be processed in accordance with the laws of Hong Kong and China.

1. What Information Do We Collect and For What Purpose?

The categories of information we collect include:

  • Information you provide to us directly: We collect personal details such as your name, email address, phone number, payment details, and any other information you provide when using our Service.
  • Information from third-party services: If you connect to our Service via third-party authentication (e.g., LinkedIn), we may collect data from those platforms as permitted by their privacy settings.
  • Automatically collected information: We use cookies and tracking technologies to gather information about your device, IP address, browsing activity, and interactions with our Service.

We use this data to operate and enhance our Service, process transactions, personalize user experiences, and communicate with you.

2. Cookies and Tracking Technologies

We and our third-party partners use cookies and tracking technologies to:

  • Remember your preferences and login details
  • Provide targeted advertisements
  • Analyze site traffic and user behavior

You can manage your cookie preferences in your browser settings.

3. Legal Basis for Processing in the EU

We process your personal data under the following legal bases:

  • To fulfill contractual obligations
  • To comply with legal requirements
  • For legitimate business interests (e.g., security, fraud prevention)
  • Based on your consent (where applicable)

4. Sharing of Your Information

We may share your data with:

  • Third-party service providers (e.g., payment processors, hosting providers, analytics services)
  • The public (if you post comments or reviews on our platform)
  • Other businesses (in the case of mergers, acquisitions, or restructuring)
  • Legal authorities (when required to comply with legal obligations or protect our rights)
  • Aggregated or anonymized data that does not personally identify you

5. Control Over Your Information

  • You can update your account settings or request data deletion by contacting us at support@alpha-logo.com.
  • To unsubscribe from promotional emails, use the “unsubscribe” link in our emails.

6. Third-Party Tracking and Online Advertising

We work with third-party advertisers and analytics providers (e.g., Google Analytics, Facebook Ads) to serve targeted ads and measure site performance.

Your choices:

7. How We Store and Protect Your Information

Your data may be stored in servers located in Hong Kong, China, or other regions where Alpha Logo operates. We implement security measures such as SSL encryption and access controls to protect your data. However, no system is 100% secure.

8. Your Rights (For EU & Swiss Residents)

If you are in the EU or Switzerland, you have rights to:

  • Access, correct, or delete your personal data
  • Restrict or object to processing
  • Data portability (transfer your data to another provider)
  • Lodge a complaint with your local data protection authority

To exercise these rights, contact support@alpha-logo.com.

9. Children's Privacy

Our Service is not intended for individuals under 13 years old, and we do not knowingly collect data from minors. If we discover such data, we will delete it.

10. Links to Third-Party Websites

Our Service may contain links to third-party sites. We are not responsible for their privacy policies, and we encourage you to review their terms before sharing personal data.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:

📧 Email: support@alpha-logo.com

12. Changes to Our Privacy Policy

We may update this Privacy Policy periodically. The latest version will always be posted on our website. Continued use of our Service after changes indicates acceptance of the updated terms